- Mercedes-Benz is recalling both imported and domestic vehicles for safety and emission compliance issues.
- The first wave involves 13 imported S-Class cars from 2017 with engine and transmission software issues.
- 17,235 domestically produced E-Class cars from July to October 2024 are also being recalled due to faulty transmission control software.
- Another recall set for February 2025 will include 10,795 E-Class cars affected by a propshaft manufacturing flaw.
- Affected owners will be notified via registered mail and can contact a 24/7 hotline for assistance.
- This recall underscores the importance of regular vehicle maintenance for safety and compliance.
In a significant move to ensure driver safety and compliance with environmental standards, Mercedes-Benz has announced a major recall affecting both imported and domestic vehicles. The recall, initiated by Mercedes-Benz (China) and Beijing Benz Automotive, targets several models produced between 2017 and 2024.
The first wave includes 13 imported S-Class cars from a production range of May 3, 2017, to May 2, 2018. These vehicles face potential emission issues due to incorrect software updates in the engine and transmission control units. To rectify this, affected owners will receive free software updates through authorized dealers.
In addition to these imports, a staggering 17,235 units of domestically produced E-Class cars, manufactured between July 11 and October 14, 2024, are also being recalled. The flawed transmission control software in these vehicles may relay inaccurate torque and power readings, raising concerns over emission compliance.
The issues don’t stop there: an additional recall, effective from February 14, 2025, will involve 10,795 E-Class cars produced between October 23 and November 22, 2024. A manufacturing flaw in the propshaft can lead to catastrophic failures, dramatically increasing the risk of accidents.
Mercedes-Benz is committed to notifying affected owners via registered mail and encourages any concerned customers to reach out through their 24/7 hotline at 400-818-1188 or visit the national recall websites for additional information.
This proactive measure not only showcases Mercedes-Benz’s dedication to customer safety but also emphasizes the importance of regular vehicle checks for all car owners. Stay informed and ensure your ride is safe!
Mercedes-Benz Recall: What You Need to Know to Stay Safe!
Overview of the Recall
Mercedes-Benz has initiated a substantial recall affecting various models produced between 2017 and 2024, focusing on both imported and domestically produced vehicles. This decision stems from serious safety and environmental compliance concerns, specifically related to software failures affecting engine performance and emissions standards.
Key Details of the Recall
1. Affected Models:
– Imported S-Class: 13 units manufactured from May 3, 2017, to May 2, 2018.
– Domestic E-Class: 17,235 units produced between July 11 and October 14, 2024.
– An additional batch of 10,795 E-Class cars, produced from October 23 to November 22, 2024, will also be recalled.
2. Issues Identified:
– The imported S-Class cars may have incorrect software updates causing potential emission problems.
– The E-Class vehicles have flawed transmission control software that miscommunicates torque and power readings, risking violation of emission standards.
– A manufacturing defect in the propshaft of some E-Class models poses a significant risk of vehicle failure and accidents.
3. Solutions Provided:
– Owners of affected vehicles will receive complimentary software updates through authorized dealers to correct these issues.
Important Insights
– Impact on Vehicle Safety: The recalls underscore the importance of manufacturer accountability in maintaining vehicle safety and compliance with regulations.
– Consumer Responsibility: Vehicle owners should regularly check for recalls and ensure their vehicles are up to date with software and safety standards.
– Long-Term Effects on Brand Trust: Recalls, while often necessary, may impact customer trust in the brand. Transparent communication and effective corrective measures are essential for maintaining brand loyalty.
FAQs
1. How will consumers be notified about the recall?
Mercedes-Benz will notify affected owners through registered mail and provide updates via their 24/7 hotline at 400-818-1188.
2. What should I do if my vehicle is affected?
If you believe your vehicle is included in the recall, contact an authorized dealer for a software update, or call the provided hotline for assistance.
3. What are the implications of these software malfunctions?
Faulty transmission control software can lead to improper torque and power readings, which not only affects driving performance but also raises significant safety and environmental compliance concerns.
Related Links
For further details and ongoing updates, visit the official [Mercedes-Benz](https://www.mercedes-benz.com) site.
